Fitting & reservation of rent
Once you have rented, the fitting and reservation of your outfit, such as a black tie or tuxedo for example can be rent done several months in advance until the day of the same ceremony. The rent - hire of the clothes that are collected within 30 days, must be paid at the time of booking. All others, require a deposit of CHF 100.00 that in case of cancellation will not be refunded.
If you ever
need to cancel your order, please note that if it’s made 48 hours before pick-up,
you must pay the full amount. Otherwise, don’t panic about. We will offer you a
voucher for the difference between the total amount paid and the non-refundable
CHF 100.00. And don’t forget:
You can make reservations too, by phone or email. To validate this option, you must pay in full or make a payment of CHF 100.00 as a deposit on the reservation and under the same conditions.
Retouching and cleaning
Included in the rental price and carried out by us. If there are stains on clothing, do not clean personally at the risk of damaging the outfit. Especially the black tie or tuxedo.
Delivery of dresses and costumes
At your choice, you can have them at your address. The delivery service is valid for any order made at least three business days in advance. The price of this depends on your choice: the Post, fast or normal. The return is valid with the same means of transport and it is also to your responsibility and responsibility.
It is forbidden to take photos during the clothing tests.